Frequently Asked Questions
Science-backed answers for your skincare journey.
Are One Bold Chemist products suitable for sensitive skin?
Yes, our formulas are dermatologist-tested and specifically designed to be efficacious yet gentle. We recommend checking the full ingredient list on each product page if you have specific allergies.
How long does shipping take?
We process orders within 1-2 business days. Standard shipping typically takes 3-5 business days within the continental US, while international shipping can take 7-14 business days.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not happy with your purchase, you can return the product (even if opened) for a full refund, minus shipping costs.
Are your products cruelty-free and vegan?
Absolutely. One Bold Chemist is committed to ethical beauty; we never test on animals and all of our formulations are 100% vegan.
Can I track my order once it has shipped?
Once your order is dispatched, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.
Do you offer professional or bulk discounts?
Yes, we have a professional program for licensed estheticians and bulk pricing for retailers. Please contact our support team at [email protected] for more details.